FREE SHIP $80+ | 🔥USE CODE: ORGANIC for 25% OFF ALL PADS & PERIOD CUPS🔥 SALE ENDS 30/9

FAQ

The switch to any of our reusable products (liners/pads, menstrual cup, or face mask) is:

  • Better and healthier for your skin and body
  • Saves the planet from more disposable products
  • Cost-effective with long term savings

Almost 4.2 million Australian women aged between 14-54 would have purchased menstrual products (tampons, sanitary pads, panty liners) in the last month. The amount of waste these disposable options will produce in a year is ~45,000 tonnes.

Disposable tampons and pads can take hundreds of years to decompose and the toxic chemicals released into the earth and air is harmful on the environment, animals and humans. This is not only an Australian issue but a worldwide concern that should be taken seriously. hannahPADs/ hannahMASKs have a lifespan of 2-3 years or longer depending on personal use and care. In comparison to disposables, the organic cotton material can take about 12 months to biodegrade and compost.

hannahCUPs can last 2 years+ depending on personal use and care but must be discarded in regular household garbage.

Not only are we caring for Australia’s flora and fauna but we aim to bring the eco-friendly benefits of washable cloth pads to the world.

One of the most sensitive and absorbent areas on the body is the mucosal lining of the vagina. hannahPAD does not contain any bleach, dyes, dioxin, formaldehyde, pesticides, herbicides, and fragrance. In comparison, non-organic cotton is farmed with five of the nine most harmful pesticides. OCS100 certified and dermatologically tested.

hannahCUP is made from medical grade soft silicone and uncoloured.

You can be confident that your products are healthier and do not contain any harmful toxins used against the skin or inserted into the intimate area of the body.

This will in turn lower the chances of any skin reactions. Less irritation means a healthier and happier you.

We are an Australian owned company that supplies and distributes The Brand hannah’s products and supplementary products both responsibly made in South Korea (hannahCUP & hannahMASK) and in Vietnam (hannahPAD & Accessories). These reusable solutions are now accessible to people living here within the Southern Hemisphere.

The raw cotton is purchased in South Korea from a company sourcing organic cotton from GOTS certified producers in India. GOTS certified facilities must meet the high quality environmental and social compulsory criteria set out by the global founding organisations. These criteria includes: safe and hygienic working conditions, no child labour, fair living wages, no excessive working hours, regular employment provided, prohibited inhumane treatment and no practice of discrimination.

The raw cotton is then processed and manufactured in South Korea/ Vietnam under similar laws and fair working conditions to Australia. The employees receive all mandated benefits including sick leave, pensions, holidays etc. The Brand hannah values each and every professional seamstress with over 7 years of experience in garment construction. It is with their skills and attention to detail that we're able to have a positive impact on the world, one cloth pad at a time.

Wages and benefits paid for a standard working week, at a minimum, national legal standards or industry benchmark standards, whichever is higher.

hannahPADs are made to be reused and to last for several years. The organic cotton layer that touches the skin is extra soft, comfortable, breathable, and absorbent. Our reusable pads are also leakproof and come in a range of sizes, lengths, absorbency levels, and fun patterns.

This switch means no more skin irritations, unnecessary waste, and no more stuffy, sweaty, crunchy feeling in your pants. Bonus: No more pad runs to the local supermarket.

hannahCUP is the perfect medium firmness for beginners to menstrual cup use. Instead of absorbing flow, the cup collects flow and can be worn for up to 8 hrs at a time. Easy to use, wash, reuse and store. Same deal, no more tampon runs to the local supermarket. HOORAY!

Our hannahPAD offers a washable option for anyone currently experiencing the following:

  • regular menstruation

  • using a menstrual cup

  • vaginal discharge

  • spotting

  • pregnancy discharge/ postpartum bleeding

  • light bladder leakage

  • sensitive skin issues with store bought disposables


Our hannahCUP is suitable for people who are tampon users or interested in a menstrual cup switch. Our cup sizes can manage a light to moderate flow. It can also be used for people experiencing a heavy flow however, the cup will need to be emptied out throughout the day more frequently.

The bad odour that most people are familiar with actually comes from a reaction when the bloody discharge mixed with sweat and the toxic cocktail of chemicals in the disposable pad is exposed to oxygen.

Moreover, the chemicals that are used in the production of disposable tampons and pads adds to the overwhelming odour when it has been sitting against/ inside of you for several hours. To combat the odour issue, companies mask it by using artificial fragrances which again is another chemical.

When you give hannahPAD/hannahCUP a try, you might find it surprising that there is little to no odour.

It’s true that purchasing anything organic can be expensive. However, the price of hannahPAD products are relative to the top quality in the product itself. Organic cotton is limited in supply and must be handled carefully post-harvest plus the added production costs on smaller volumes.

Beyond the product, the value in the price extends to other key factors:

  • The health of cotton farmers (no handling of chemical pesticides)

  • Transparency knowing that a certified product actually contains organically grown material that's toxin-free

  • Supporting farming practices that protects the environment

  • Maintaining high standards for wildlife welfare


Choosing organic creates a healthier and happier future for us all on planet Earth.

hannahPAD 2+ years and longer depending on personal care and use.

Eg. Jenny (co-director of The Brand hannah AU) has been reusing her same set of hannahPADs for 5+ years. They’re still going strong. Keep in mind that if you need to reuse the liners/pads daily, they will get worn out sooner than when only using them once a month.

hannahCUP 2+ years and longer depending on personal care and use.

Eg. Winnie (team member) has been reusing her menstrual cup for 4+ years. She uses a combination of the Small cup (light flow days) and Medium cup for (heavy flow days).

hannahMASK 2+ years and longer depending on personal care and use.

Eg. hannah team members have been wearing their hannahMASKs even before it was made mandatory. They are still going strong 9 months on.

Glad you asked :) You'll be happy to know that if a button has simply popped off there may be a chance that it can be repaired.

Email us at info@hannahpad.com.au with photos of the button issue and the team will assess it.

If it can be repaired, just mail your pad to:

The Brand hannah

441 St. Georges Rd, Thornbury VIC 3071

We'll stay in touch with you throughout the process and have your pad back out to you as soon as it's repaired. This way you can prolong the lifespan and reuse the pad for longer so nothing goes to waste.

Signs to retire your hannahPAD:

(The following are unlikely to occur in the first few years of use).

  • Hem falling apart

  • Stitching coming undone

  • Leaking through the outer patterned layer (internal TPU coating is worn out)


How to dispose:

  • All organic cotton sheets (top & internal layers ) are biodegradable and compostable. Feed them to the worms.

  • Plastic buttons are recyclable (#7 OTHER). Please check with your local council.

  • Outer patterned layer with TPU coating and thread should be discarded with regular household waste


Signs to retire your hannahCUP:

  • A tear appears on the cup

  • The stem is broken close to the base of the cup (causing a hole at the base)

  • Severe discolouration or bad odour


How to dispose:

The medical grade silicone cup must be discarded with regular household waste. This doesn’t need to happen for several years and depends on personal use and care.

As for hannahMASK, when you think it no longer fits and covers your face properly or is very misshapen due to repeated use and wash, or the straps and stitching comes undone, then it’s to replace it. Remove the label and discard with household garbage. The entire mask can then be fed to the worm- compostable.

Sign up to newsletter for 10% OFF

If you're not a student, you can sign up to our newsletter via the page footer for 10% off your first order.

Discount Code T&Cs:

  • Discount code applies to pad products only excluding Testers, Sale Items (ongoing sale and sale periods), Cleaning Items and Accessories.
  • Discount code cannot be combined with any other promo codes.
  • Welcome discount code only applies to first purchase only.

Refer a friend for $10 OFF

You can refer a friend and family member and when they purchase with your referral link, you’ll receive your 20% off your next purchase with us. Help us spread the hannahPAD love to everyone you know.

Student Discount 20% OFF

We offer student discounts to encourage the younger generation to begin their cloth pad switch with a healthier reusable option. If you are a student (primary, secondary, tertiary or TAFE), feel free to take advantage of this offer. Here’s how:

  1. Send us an email to info@hannahpad.com.au to claim the student discount by attaching a photo of your student ID card with a valid date. If there is no valid date on your student ID card, send us an email via your student email address and we'll reply with your student code.

  2. You will then receive a unique once off student discount code for 20% off pad, menstrual cup, and mask products only.

  3. Details of the discount will be emailed to you in reply with your unique code.

  4. When you've used your once off code on a purchase and you need more cloth pads to complete your collection, please email us again and we'll organise another code for you.


Note: Your student discount code can only be used on this official site. Once validity is confirmed, the copy of student ID provided will be deleted and will not be kept on file.


Our hannahPADs are suitable for any leakage management such as light incontinence and can be purchased directly online with us.

Eligible NDIS registered participants can use their funds on the purchase of pad products across our online store.

Click HERE to take you to our contact form. In the message box copy, paste, and provide the following details:

Your Details (can be carer)

Full Name:

Email Address:

Contact Number:

Participant Details (does not have to be account holder)

NDIS #:

NDIS Participant's Full Name:

NDIS Participant's DOB:

Full Address:

Plan Manager Email/ Contact Details (if known):

List of products you wish to purchase (include quantity and pattern selection):

Both Self and Plan Managed NDIS participants can enquire via email with us. Once information has been received, we'll reply with the invoice on your order which you can then provide to your plan manager or use for a self-managed NDIS account.



hannahPAD is an AIO (all in one) style cloth pad meaning that there are no removable inserts. Instead, the internal cotton sheets are sewn to the core of the cloth pad. This makes hannahpads easier to wear, change and wash.

Our collection of cloth liners and pads are suitable for period, maternity/ postpartum, and bladder leakage management.

Please click HERE to find further instructions.

Did you know that disposables are changed more often throughout the day because of their lower absorbency, odour, and uncomfortable, stuffy feeling.

With hannahPAD you will find that you won’t have to change as often as it provides secure protection against leaking, increased comfort, and higher absorbency.

We strongly suggest referring to the size chart provided below to figure out what size(s) and quantities you may need for your requirement (period, maternity, or LBL).

We also advise trying a tester in a size you’re used to. You may find our sizing chart below and under each product description. Compare to get the closest to what you’re familiar with in supermarket disposables.

Take our MAKE THE SWITCH QUIZ to find out which pad sizes are suitable for you.

As the pads are sewn by professional seamstresses (and not on machines), there may be a very slight difference in the final product when compared to the sizing chart. Please note that the slight difference in size does not affect the functionality and comfort of the product when worn.

The amount of pads needed to get through one cycle can differ from person to person.

Factors to consider are the length of your cycle, your lifestyle, the number of heavy and light days and your washing routine.

If you've never used cloth pads before, the very first step is to purchase ONE tester pad (shipping is on us for one tester purchase). This way you can experience the wear and wash required when using cloth pads. From there you can make additional purchases once you’ve determined what works for you after 1-2 cycles of use. You may need to add more to your collection in sizes/absorbency on top of your first starter pack purchase.

Over time you'll be equipped with the appropriate amount of pads in the sizes that’s suitable to your requirements.

If you need extra assistance or advice, you may email us at info@hannahpad.com.au about your personal requirements and we’d be glad to assist. Additionally you can check out our blog post ‘A guide to figure out how many cloth pads you’ll need’.

OCS100 is certified to only those final products that contain 95-100% of organic material. The aim of OCS (Organic Content Standard) is to provide transparency, consistency and guarantee traceability whilst retaining the integrity of the organically grown material.

Close monitoring and verification of contents of the organically grown material throughout all stages of production ensures the product indeed contains organic material. In the textiles industry, the raw materials must come from controlled organic cultivation.

The Control Union is a renowned certification body that conducts mandatory checks on the use of the biologically grown cotton at all stages of processing and manufacturing.

Note: There will be slight shrinkage on the natural cotton fibre with repeated use and wash.

Certified organic cotton used to make hannahPADs are sourced mainly from India supporting small independent farms and their organic farming practices.

The untreated material is then turned into yarn and cotton sheets for the productions of the pads in Vietnam. hannahPAD works with suppliers providing organic cotton that are GOTS certified (Global Organic Textile Standard). GOTS certified facilities must meet the high quality environmental and social compulsory criteria set out by the global founding organisations. These criteria includes: safe and hygienic working conditions, no child labour, fair living wages, no excessive working hours, regular employment provided, prohibited inhumane treatment and no practice of discrimination.

The manufacturing factory in South Korea & Vietnam works only under fair and ethical conditions.

The tiny black specks you may find on the top cotton layer of the pad are simply cotton seeds.

As the pads are made from organic cotton, very minimal chemicals and processing were used in the production of the organic cotton fabric. Keep in mind that different organic cotton harvesting periods will produce different looking material (no one batch is the same- this is the beauty of nature). Some will have more or less visible cotton seeds and may also be more visible upon washing.

The tiny black specks are nothing to worry about as it won't affect the soft feel of the cotton against your skin. It's a good sign that we've kept our organic cotton sheets as natural as possible so it causes no irritation on even the most sensitive skin.

Yes, it is advised that your cloth pads are treated like newly bought undergarment. Please do a simple cold-water wash either by hand or in a machine with natural laundry products. Hang to completely dry and store away ready for your first use.

We have added an extra grip feature to our smaller sized pads (Thong Liner, Pantyliner, Long Liner, Small & Medium) to keep the pad securely in place when worn. Along with the button fasteners, your pad will stay in position and sit nicely against the skin so you can go about your day worry-free. This great idea came from grips on baby socks!

Washable cloth pads are not limited to just home use like most people think.

If you want to completely switch to cloth pads and only rely on your collection of hannahPADs without going back to disposables, then using them as part of your everyday lifestyle is necessary.

In the morning, pack your wet bag filled with fresh cloth pads (you'll already be wearing one). As you go through the day, you'll need to change your cloth pad every 3-4hours (less/more frequently depending on your flow).

Take off the used cloth pad, fold it and pop into the wet bag. Grab a clean cloth pad and snap onto your underwear and you're ready to go. DO NOT rinse/wash out your used cloth pads when you're out and about.

By the end of the day, you'll have a wet bag full of used cloth pads that you'll take home to rinse and wash thoroughly before hanging up to dry.

Read this blog post: On the go with hannahpad

All cloth pads listed are exactly the same. Meaning the internal and external make up of the pads are the same on every pad product. The pads are versatile and can be used for period, maternity, and light bladder leakage purposes.

The available packs in various sizes and absorbency so you can create your own unique collection to reach a complete switch.

Keep in mind that the starter packs offered may/may not be enough for a week's worth of use. It's only a starting point for your unique hannahPAD collection. It is also good to factor in washing, drying time and amount of changes you’ll need. This will become clear as you get into your routine with cloth pads.

It's the beige organic cotton side that faces up and touches your skin. Here's a blog to explain why we do not colour the cotton top sheet and internal layers: Read here.

The simple answer is yes. Your hannahpads will have slight staining over repeated use. This is very normal. As long as you’ve followed our washing instructions, they are completely clean inside and out.

The good news is that stains can be treated. You may consider the following stain removal products we highly recommend on your pads: Laundry Stain Remover used as soaker on tougher stains, or Tuff Stuff Stain Remover used on fresh stains when hand washing the pads.

These best selling cleaning products will keep your pads looking like new for longer.

It is recommended that you change your pad every 3-4 hours whether it be cloth or disposable pad. This is for hygiene reasons as well as ensuring you stay fresh and dry throughout the day. Some people may need to change less or more in comparison to the recommended 3-4hours changing guide dependent on the day and amount of flow.

Before storing your pads make sure they are completely dry inside and out. Stored at home, keep them in a dark, dry place and lay them flat or folded. Stored inside a wet bag, have the pads folded up so you can carry more with you on-the-go.

A tester pad option is available in all 8 sizes. This is the very first step in your reusable pad switch. A tester pad encourages you to give just ONE cloth pad a try to determine whether this is the reusable product for you. You pay for the one tester size of choice and the shipping is on us! :)

Tester Pad Conditions:

  • First time orders only, 1 tester pad per customer.

  • A random pattern will be selected (image shown may not be the pattern received).

  • Cannot use a discount code on tester pad purchase.

  • Cannot be combined with any other items. Extra items in the cart will incur the standard shipping cost.

  • Choose size wisely as there is no exchange, return or refund on a tester pad purchase (refer to sizing chart).

Pads found through our Singles page includes our 8 sizes and available patterns which you may select from. This page is for people looking to expand their collection with sizes, absorbency and patterns they need or for people choosing to create their own unique set.

We always advise beginning at the Tester Pad page if you're a beginner. Then explore the Singles or Packs when you want to commit to reusable pads over time after trying ONE tester.

If you're noticing some green spots on your cloth pads, then it's likely that the pad(s) have developed mould. DO NOT use the affected pad(s) immediately and read on for treatment instruction.

The reason this has occurred is because the pad(s) was not completely dry (inside layers and top sheet) before storing away. This is likely to happen during winter months, or in environments where it’s wet, humid, or damp. Hence, it's important to keep in mind that drying time could take 24 to 48 hours and longer during winter months.

You must ensure that the top sheet including each internal cotton layer is completely dry before storing the pads away.

The affected pad(s) can be treated to remove mould spores. Here's how:

  1. Put affected pad(s) into a bucket

  2. Sprinkle bicarb soda (sodium bicarbonate) directly onto beige cotton side

  3. Boil vinegar and pour over the pad(s)

  4. Leave to cool completely in the solution

  5. Once cooled, go ahead to pop them into a regular cold water wash in the machine

  6. Do a spin cycle on the pads to remove as much moisture from the pads as possible

  7. Hang dry completely (24-48 hours or longer in winter months) in a dry place preferably indoors near a big window where the sun gets in

The above treatment will kill mould spores but there might still be slight discolouration that can be lifted with sodium percarbonate available at the laundry section of local health/organic stores.

Please follow the instructions of the manufacturer of the product that you use for soaking and removing mould. For your health & hygiene DO NOT USE and dispose of your hannahPAD immediately if any mould is still present.

It is each individual's responsibility to wash and maintain their pads once purchased.

The Brand hannah does NOT take responsibility for the incorrect use and/or washing and care of the products.


It is normal for the pads to stiffen over time with repeated wear and wash. Even with the use of natural laundry products they will stiffen. The good news is that you can soften them by soaking the pads in epsom salt (natural fabric softener) for a couple of hours, hang to dry and store away. Rest assured the stiffened pads do not affect the comfort level when worn.

1. Inserting your hannahcup (you got this!)

Below are our suggestions for easy cup insertion:

1. Wash your hands with unscented mild soap and rinse your cup with water. Fold the cup using your preferred method: Punch down fold creates the smallest entry point (similar in size to a tampon). You can refer to the hannahcup instruction leaflet or ‘Which cup fold should I use?’ below for detailed folding methods.

2. Get comfortable. Either squat down, sit on the toilet or stand with one leg slightly elevated on a stable surface. Gently insert the cup into your vagina. Make sure the top curved rim goes in first with the stem pointing out, sliding the cup up and back at an angle towards your tailbone.

3. Once fully inserted, remove your fingers to allow the cup to pop open. You may need to adjust the cup to create a good seal. You can do this by gripping the base and rotating the cup gently.

4. To check the cup has created a seal, you can insert your finger to feel around the base of the cup to check for any folds, if you feel a fold, simply rotate the cup further around to help it pop open fully. Pull slightly on the stem to test for resistance. If you feel resistance, a seal has been created.

EXTRA INSERTION TIPS:

1. Practice in the shower. This is a great way to comfortably get used to inserting and removing your cup. You can practise insertion and removal at any time, that way when your period arrives you can feel prepared.

2. Use a natural water based lubricant to help slide the cup into your vagina!

2. Which cup fold should I use?

It can take a bit of time to find the right fold for you, but once you find a comfortable fold, it becomes much easier to then try other folds and techniques.

We suggest to initially try the punch-down fold, as this fold creates the smallest entry point for insertion. To assist creating the smallest entry point, it’s important to fold the cup tightly and hold firmly, as the looser you hold the cup when it’s folded, the wider the entry point will be.

3. Three common folds you can use on your hannahcup 

4. Having trouble getting the cup to pop open?

Don’t worry, we’re here to help! The ‘popping open’ of the cup once inserted can be a tricky step to master, but we promise, it just takes a bit of time and practise. -Firstly, it may be helpful to try a different folding method to the one you're using. As everyone’s anatomy is varied, finding the right folding technique could do the trick.

-Try inserting your finger to feel around the base of the cup, checking for any folds, if you feel a fold, rotate the cup further around to help it pop open. Sometimes you may need to rotate the cup 360° before it opens fully.

-If you can still feel a fold in the cup, try gently pressing your vaginal wall away from the fold to help create space for the fold in the cup to open.

-Your cup may not be sitting high enough in your vagina, try inserting your cup further inside your vagina, where the wall of your vaginal canal is wider. This can allow some more room for the cup to open up.

-Some people find a soft or medium cup easier to pop open, while others prefer a firmer cup. You can try running the cup under cold water to firm up the silicone, this can help to make the cup slightly firmer and will pop open easily when inserted.

5. Feeling stuck? Here’s some tips for removing the cup.

1. The trick is to get comfortable and relax. Either squat down, sit on the toilet or stand with one leg slightly elevated on a stable surface.

2. Reach for the stem of the cup and then go beyond the stem until you can grasp the base of the cup with the raised dotted grips, or slowly and gently pull the stem until you can reach the base (do not pull the cup out using the stem).

3. Try bearing down on your kegel muscles (like you're doing a #2) to ease the cup down the vaginal canal. Pinch base of the cup to break the seal.

4. Slowly remove the cup, while making sure the cup is upright to avoid spillage, remembering to take big deep breaths to relax your body.

EXTRA REMOVAL TIPS:
1. Rocking the cup gently from side to side can ease the cup down the vaginal canal.

2. If possible, try removing your cup in the shower, where you can relax your muscles and not have to worry about any potential spills!

5. How long can I use the hannahcup for?

hannahcup can be worn for up to 8-12 hours. Depending on your flow you may need to empty your cup more frequently.

6. Help, my hannahcup is uncomfortable!

When inserted correctly, your hannahcup should not cause you any discomfort. There may be various reasons why your hannahcup is causing you discomfort.

-You may feel uncomfortable due to the stem, try to insert the cup higher into the vaginal cavity, so you can no longer feel the stem close to your vaginal opening. If you still feel uncomfortable, you can trim the stem slightly to shorten. Keeping in mind not to cut too close to the cup base, as you will need some stem to help with removal. Best to trim the stem one ridge at a time until you find your preferred length.

-The placement of the cup will vary as each person’s cervix and anatomy is different. To ensure a comfortable fit, insert your hannahcup so it sits just below your cervix.

-hannahcup comes in two different sizes: Small and Medium. You may need to try the smaller or larger size. It is important that you’re using a cup in the right size for you.

-It can simply take time for your body to get used to the feeling and idea of a menstrual cup. It may take a few tries to find the correct fold and positioning that suits you. Patience is key, and remember you can ask our friendly team members as many questions as you need. If you continue to experience any prolonged discomfort, please discontinue use of your menstrual cup and seek the advice of a medical professional.

7. Will the cup get lost inside me?

A menstrual cup cannot get lost in your vagina. It may move higher inside your vagina during use, but you will always be able to retrieve it. If you are experiencing trouble reaching the cup, try to relax your vaginal muscles as much as possible, gravity will assist the cup in sliding further down. To help ease the cup further down, use your abdominal muscles to push downwards (as if doing a #2) until you can reach the stem of the cup with your fingertips, then reach until you can find the base of the cup and remove.

1. What are the key features of hannahcup?

2. What is hannahcup made out of?

hannahcup is made from 100% Medical Grade Silicone. Our cup is natural in colour, non-toxic, BPA free, SGS Medical Device Tested, and FDA registered.

3. Where is hannahcup made?

hannahcup is proudly designed and made in South Korea. It all started there. We are an Australian owned company that has distribution rights to supply hannah products to our lovely customers within Aus & NZ! The manufacturing factory in South Korea works only under fair and ethical conditions. Regular inspections are conducted on both work conditions and the quality of the products produced to ensure that protocols are being followed accordingly.

4. What makes hannahcup different?

hannahcup is the right amount of medium firmness to ensure the cup can pop open easily when inserted and by pinching the base of the cup the seal can be broken for easy removal. It’s colourless so there’s no additives, non-toxic and BPA-Free. We’ve gone back to the drawing board a couple of times to ensure the cup has added features such as the dotted grips at the base to help with cup use experience. The soft stem is very comfortable and can be trimmed to suit your perfect fit.

Also unlike other cups, the size difference is determined by the average flow amount you experience and not whether a person has given birth vaginally or not. We concentrate on the folding techniques to make the insertion point small enough to insert, this way the focus is solely on the capacity the cup can hold. This makes it easier for people to know which size cup they need depending on flow (just like picking out pads!)

5. Are there different hannahcup sizes and which should I choose?

hannahcup comes in Small or Medium, our sizes are not based on pre or post birth but rather the amount of flow you experience in the menstruation phase. The Small cup is perfect for a light-medium flow, whereas the Medium would suit a moderate flow. If you have a heavier flow, it simply means you may need to empty and reinsert the cup a little more frequently.

It’s also important to consider the positioning of your cervix when choosing the cup size for you. If your cervix sits low, the Small cup may be the right fit for you, whereas if your cervix sits high, the Medium cup may feel more comfortable. This is due to the available space between your vaginal opening and your cervix.

A great way to understand where your cervix sits within your vaginal canal, is to simply check with 1 or 2 fingers. As the positioning of your cervix can change throughout the month, it’s best to check the position of your cervix just before or during menstruation. With a clean hand, slide your index finger into your vaginal canal, your cervix will feel like a soft cartilage with a small hole in the center. If you reach your cervix with your finger inserted to the first knuckle your cervix is sitting low, If you reach your cervix with your finger inserted to the second or third knuckle, your cervix is sitting mid to high. When inserted, your hannahcup should sit just below your cervix.

6. Why does it look like there's a hole at the base of the cup through to the stem?

The hannahcup stem is hollowed out, this way it's softer and more flexible making it comfier when you're inserting or removing. It may look like there is a hole that extends from the base of the cup down the stem, but the base of the cup is indeed fully sealed. So don’t worry, the blood will not drain through the stem!

The stem is purely there to help locate your cup and help with removal. If you find the stem is too long for you, it can be trimmed down to fit (keeping in mind not to cut it from the base, as you will need some stem to help with removal).

1. Do I need to wash my cup before first use?

Yes, we recommend a quick sterilisation on your cup in boiling water before first use. Simply place your cup in boiling water for 5 minutes to sterilise. Make sure the water is boiling before placing the cup into the water, this is to prevent it from touching the surface of the pot and burning. With tongs or a spoon, ensure the cup floats in the boiling water and does not touch the bottom of the pot.

*Do not use a microwave to sanitise your hannahcup.

2. In general, how do I clean my hannahcup?

Firstly, after removal, empty and wash your cup with cold water, to prevent any staining. Thoroughly wash your hannahcup with warm water, making sure to run water through the suction holes to make sure they are completely clean. Reinsert the cup for continued use. You can also use a mild unscented water based cleanser to wash your cup, however water will also do the trick!

EXTRA WASH TIP:

To clean the suction holes, hold cup in one hand and fill it with water. Cover the opening of the cup with palm of the other hand. Press cup repeatedly to force water through the suction holes to remove any discharge.

We recommend sterilising your hannahcup before and after your cycle. Simply place your cup in boiling water for 5 minutes to sterilise. Make sure the water is boiling before placing the cup into the water, this is to prevent it from touching the surface of the pot and burning. With tongs or a spoon, ensure the cup floats in the boiling water and does not touch the bottom of the pot. Wipe or air dry the cup completely before popping it in your hannah pouch and store away in a cool, dry place.

3. What kind of soap can I use to wash my cup?

Make sure you use a mild unscented water based cleanser. Do not use alcohol, strong detergents or soaps with essential oils to clean or disinfect your cup. It’s important to make sure no nasty chemicals come in contact with your vagina.

Currently we do not have our own menstrual cup wash but we'll be working hard on making that available soon. Stay tuned. 

Hot boiling water is awesome for cup sterilisation.

4. Will my hannahcup stain?

You may notice some light staining over years of use. This is completely normal, as long as you follow the suggested wash and sterilisation methods, your cup is clean and totally fine to reuse.

5. How to rinse and clean suction holes of the hannahcup?

Follow the demonstration in the video below.

Always remember to rinse your cup thoroughly before reinserting. Also important to ensure suction holes aren't clogged up.

1. Have a heavy flow?

Yes absolutely! The only thing to keep in mind is that with a heavier flow you may need to empty your cup more frequently. We would suggest using a hannahpad Pantyliner, Small or Long Liner to use as a backup when starting with your hannahcup.

2. Can I swim while using the hannahcup?

Absolutely, hannahcup is perfect for ensuring a leak-free swimming experience! Also awesome for any activity level.

3. Am a virgin?

Yes, you can certainly use hannahcup if you are a virgin. As soon as you begin menstruation you can start using your hannahcup. Best to start with a smaller sized cup and using the punch down fold– lots of practice and you can make hannahcup work for you.

4. Can I have sex with the cup in?

Please remove hannahcup prior to having sex. hannahcup is not a contraceptive device and will not protect you against pregnancy or sexually transmitted infections.

5. Can I urinate while using my hannahcup?

Yes! You do not have to remove hannahcup when you pee. The cup is sitting in your vagina while you urinate from your urethra.

1. Can I use the hannahcup with an IUD?

If you wear an IUD, we recommend that you please consult your medical practitioner prior to using hannahcup.

2. I have vaginismus, can I use hannahcup?

Some people who experience vaginismus have found menstrual cups are a comfortable option! We suggest trying out our Small hannahcup, using some natural water-based lubricant to aid with insertion (always test on skin for any possible allergic reaction). hannahcup offers a great medium firmness, which will make the insertion and removal process much easier than a cup that is too soft or too firm. Also, unlike tampons, menstrual cups are smooth and soft to touch.

Practice in the shower, when you are relaxed and comfortable. This is a great way to get accustomed to inserting and removing your cup.

As with trying anything new, it may take some time and patience to get used to using a menstrual cup and finding the right position or insertion method takes practice.

If you experience any prolonged discomfort, please seek advice from a medical professional.

I have more questions that I can't find answers to. Where can I get some guidance?

Please contact us via email with any further questions you may have about hannahcup use and care. Click here to our contact form. Really nothing is TMI or too silly of a question :)

Yes, please wash your mask before your first use.

Simply follow the 3 step wash routine:
1. Hand wash or machine wash your hannahmask, in cold or lukewarm water only. Making sure to use natural laundry products. Also best to pop mask(s) into a laundry wash bag when machine washing so the ear straps don't get caught on other garments or embellishments. 


2. Hang out to dry, preferably in the sun! Drying time can take 24-48 hours, or longer depending on the climate/season (especially in winter months).


3. Ensure your mask is completely dry before storing away in a clean dry area.

Washing your mask and using supplied adjusters can make the mask fit perfectly. 

If possible, we suggest washing your hannahMASK after each daily use. However we understand that with busy days/nights this may not always be an option. Just make sure you wash your hannahMASK as often as possible, at least every few days during frequent use.

Simply follow the 3 step wash routine:
1. Hand wash or machine wash your hannahMASK, in cold or lukewarm water only.

Making sure to use natural laundry products. Also best to pop mask(s) into a laundry wash bag when machine washing so the ear straps don't get caught on other garments or embellishments. 


2. Hang out to dry, preferably in the sun! Drying time can take 24-48 hours, or longer depending on the climate/season.


3. Ensure your mask is completely dry before storing away in a clean dry area.

DO NOT:
-Tumble dry
-Use bleach or nasty chemicals on your mask.
-Avoid using fabric softener.

The first initial wash on the mask will shrink the natural cotton fibres for a better fit. If you need to enlarge the mask– wash in cold water and gently stretch fabric out when wet before hang drying. 

NOTE: With frequent use and wash, ear straps and/or adjusters can become worn out. Please ensure you wash the mask and apply adjusters gently and carefully. 

1. Wash and dry completely before first use.

2. You may need to adjust length of ear straps with adjusters provided. Follow instruction video below to apply:

3. Pull one side of the mask strap around your ear.

4. Hold the mask over your mouth and nose and pull the other mask strap around the other ear.

5. Ensure your nose, mouth and chin are properly covered.

6. Once the mask is on comfortably and snuggly please refrain from touching and readjusting it.

7. Always wash your hands when putting on or removing the mask, and avoid touching other parts of your face frequently.

We are an Australian owned company and our hannahMASKs are responsibly made in South Korea by a team of talented seamstresses.

hannahMASK is super breathable. Made from certified organic cotton and double layered, the thin sheets of cotton allow for easy breathing while being protected.

Our top quality organic cotton mask has a cotton count of 180-220 and a tighter weave you'll get better protection compared to fabrics with a looser weave where you can see light through the fabric. 

Keeping it as natural as possible. It's just organic cotton.  

hannahMASK is a general purpose face mask, however it is not a N95 or surgical grade mask, therefore cannot offer virus protection. hannahMASK can protect you in the below scenarios:

-If you're unwell, sneeze or cough, you can prevent germs and droplet particles from reaching others.


-If someone around you is sick, sneezes or coughs, a mask will provide some protection when worn and used properly.


-It provides protection during flu and allergy seasons throughout the year.


-hannahMASK can protect you from inhaling dust and pollution and other airborne particles.

As you can see below, we offer two mask sizes: Small and Large. Small is perfect for children between the ages of 3-8, while Large is best for children 8+ and adults.

The first initial wash on the mask will shrink the natural cotton fibres for a better fit. If you need to enlarge the mask– wash in cold water and gently stretch fabric out when wet before hang drying.  

By following the suggested wash and care tips, your hannahMASK can be reused for 1-2 years or longer depending on frequency of use and wash. 

We’re happy to inform you that hannahMASK is completely biodegradable and compostable!

CHOKING HAZARD small parts included, not suitable for children under the age of 2. 

RISK OF SUFFOCATION keep this mask away from babies and children under the age of 2. This mask and all included parts are not toys.

DO NOT put a mask on children under the age of 2. 

DO NOT put a mask on anyone who has trouble breathing, is unconscious, is incapacitated, or otherwise is unable to remove mask without assistance.

NOTE:

- This product is a general purpose mask and NOT A MEDICAL DEVICE.

- This cloth face mask DOES NOT have the same effectiveness as N95, P2, or surgical masks.  

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